Privacy Policy

Effective Date: 23 September 2023

At Obzora Network Monitoring Solution (“Obzora,” “we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, software, and related services (“Services”).

1. Information We Collect

a) Personal Information

Name, email address, phone number, company name, and job title (provided during registration, inquiries, or support requests).
Billing and payment information (if you subscribe to paid services).

b) Usage Data

IP address, browser type, device details, and operating system.
Log data, including date, time, and actions taken within our platform.

c) Network Monitoring Data

Device names, IP addresses, and performance metrics of the infrastructure you monitor using Obzora.
This data is strictly used to deliver our monitoring services and remains confidential.

2. How We Use Your Information

Provide and maintain our Services.
Improve platform performance and user experience.
Send updates, security alerts, and product notifications.
Process transactions and manage subscriptions.
Respond to customer inquiries and technical support requests.
Ensure compliance with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share data only with trusted third-party service providers under strict confidentiality agreements.
When required by law, legal processes, or governmental authorities.
To protect our rights, enforce our Terms, or prevent fraud and misuse.

4. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, or loss. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar technologies to:

Enhance browsing experience.
Analyze website performance and usage trends.
Remember your preferences for future visits.

You may disable cookies through your browser settings, but some features may not work properly without them.

6. Data Retention

We retain your data only as long as necessary to provide services and maintain your account.
To comply with legal, tax, or regulatory obligations.
To resolve disputes or enforce our agreements.

7. Your Rights

Access, correct, or delete your personal information.
Withdraw consent for certain data processing activities.
Request a copy of the data we hold about you.
File a complaint with a data protection authority if you believe your rights are violated.

You can exercise these rights by contacting us at privacy@obzora.com.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their policies separately.

9. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Your continued use of our Services indicates acceptance of any updates.

10. Contact Us

Email: info@obzora.net
Address: 23 Rue de la republique, 13002 Marseille, France
Phone: +33 465 969 861